Organizations are living people. And if something in their environment changes dramatically, there are always questions like 'Why?', 'What does it mean for me?', 'What is its meaning? " This could be a merger, an acquisition, an announced (maybe necessary) dismissal procedure, the remix of a division or team, a new vision or a new corporate story that is pumped top-down in the organization.

Story Collecting is Knowledge Collecting
Stories are the DNA of organizations (and society in general). They are the expression of the culture of the organization. The stories people tell each other - their 'experience' of the organization - are sometimes in contrast with the 'managed' story. The overall knowledge of the organization is not in the database, but in the minds of the people (and their stories). In Story Collecting Sessions we catch those stories and analyze their meaning.

Story Development
With the information from the Story Collecting Sessions it is possible to develop and tell a (new) that answers questions and gives meaning and significance to change. Stories within organizations are reflective (past and present in perspective) interactive (storytellers / listeners / 'whistle blowers'), dialogic (tell a story together), a mirror of power and power structures of the organization's institutional memory. It is obvious that changes that concern the outside world (for example of communication of the government towards citizens) may be executed the same way.  
Stories are values in action, it pays to listen to them!